Our Latest Review

16th may 2019
Ascot Care have made it possible for my husband to return home from hospital. They were able to put carers in place very quickly. Their experienced staff care for my husband, meeting all his needs now. Without Ascot Care I would not be able to have my husband living at home with me - thank you.
Carol L
Client

2019 Reviews

5/5
Ascot Care provided cover during my 12 months wait for a left hip operation on 4/5/15 and since then but no longer on a daily basis of 45 minutes. They have provided transport and care to and from many hospital, GP and dental appointment and support and care in my home. Their service has been efficient, reliable with friendly personal care at all times.
Mr Lambert
Client
Ascot Care is very reliable and if my regular carer is not available, they always provide a substitute. All the staff are friendly and efficient. I would be happier with greater consistency.
B L
Client
Care staff from Ascot Care have been very helpful and polite. They know my routine in the mornings very well.
Ben R
Client
Ascot Care has provided a care solution which not only delivers the car for my mother, but also provides a 'backup environment' which is very helpful to family. We could not have dealt with my mothers care needs ourselves following her discharge from hospital in September 2018. Ascot Care has been able to deliver that for us. Overall we are very satisfied with the care that has been provided to my mother. The staff are approachable and willing to help when there are occasional issues to be resolved.
Phil P
Son of Client
I have used this service since May 2018. Because of my condition and treatment, my needs have fluctuated over the months and the staff have always been very adaptable. All the carers have been pleasant, willing, cheerful and helpful when visiting. The office staff I have dealt with have also been helpful and courteous. As I expect my needs to increase with the passage of time, I have complete confidence in the ability of all staff to take care of me compassionately.
Margaret B
Client
I just wanted to say that Petia has been absolutely marvellous with Mum. She is a very good carer and has looked after Mum brilliantly. Please could you pass this praise of Petia on to whoever should know within Ascot Care as I would like Petia to know how pleased and grateful we are to her for her excellent care.
Roz W
Daughter of Client

2018 Reviews

5/5
Ascot Care looked after my dad for four and a half years until his death in December 2017. We have always been extremely happy with the care he has received. Everybody in Ascot Care has always been kind, helpful, caring and professional. We have built up a good relationship with them over the years. We would recommend them without hesitation.
Karen W
Wife of Client
Excellent service. Employees are very high quality.
John S
Client
I only have praise for Ascot Care and their carers. They are friendly and consistently give a high level of care and support. They treat my husband with real dignity and always make sure that he is comfortable and safe.
Carol L
Wife of Client
All ok. Quick to respond when needed. Nice meals. Companionable.
Joan E
Client
I am extremely happy with Ascot Care Ltd. They serve all my needs.
B Jones
Wife of Client
Having used Ascot Care for a number of years I simply cannot fault them. Their commitment and dedication to my nephew and us as a family has, at times, been well and above the call of duty. We as a family have been through some very difficult and frustrating times and Ascot Care have always been there for us. The staff are pleasant, friendly, approachable, always have time to listen and have just been our lifeline over the years. They provide an excellent, high standard and professional service. I would have no hesitation in recommending Ascot Care to anyone who needs this service and cannot thank them enough for their past and continued help to us.
Wendy K
Aunt of Client

2017 Reviews

5/5
Googled Care Companies based in Horsham and struck lucky with Ascot Care. My husband was discharged from hospital after seven weeks as a patient. Three weeks with Ascot Care has made a huge difference to my husband’s recovery. The Carers are punctual, friendly, kind and helpful and adjust to clients needs. Management keep a close eye on standard of carers and can be easily contacted by phone or email.
J.I.
Wife of Client
The care my mother receives from Ascot is very good and my mother is very happy with the care she receives.
C.S.
Daughter of Client
I am very happy with Ascot Care. They are very helpful and punctual which is very important to me.
Olive H
Client
I have used this care agency for the past three years. I have nothing but praise for this agency. They are very professional. The carers are very kind and helpful. They have looked after me extremely well. I have no complaints.
Margaret K
Client
I find all the Ascot carers kind and good at their job.
Barry G
Client
My aunt is 92 years old with macular degeneration and hearing difficulties. The care which Ascot provides is wonderful. Professional, caring, friendly and we could not survive without their support. My aunt regards the carers as friends as much as support workers. They are always open to suggestions and regularly contact me as I have power of attorney for my aunt. They shop with my aunt and take her out every week. I cannot sing praises too highly of Ascot.
Kevin D
Nephew of Client

2016 Reviews

5/5
Ascot care looked after my 96 year old mother after she was discharged from hospital following a broken hip. The care was excellent, they were punctual and always left concise notes so that we could see what was happening. I would recommend this service to anyone.
Robert T
Son of Client
I wish to thank Ascot Care most sincerely for the exceptional care and attention the company and all of their staff paid to my parents before it was necessary for them to move into a care home. They always looked forward to the carers visits, they enjoyed the lively banter and freshly cooked meals which cheered them up considerably. I wanted to pass on my thanks to all the team that supported my parents and my special thanks to you all for going the extra mile. My father so enjoyed the tea dances even though we never knew he could dance!
Debbie L
Daughter of Client
The care provided is making such a difference to my quality of life being able to have a social life again while knowing that my husband will be well looked after while I am out. It means I will be able to keep looking after him at home for longer. All the carers who have looked after my husband have been great. I was really worried leaving him while I went to Dorset for the wedding but it all worked out brilliantly and I will have no hesitation in planning another break away. I have already recommended your agency to others looking for care.
Cherry C
Client
I just wanted to say thanks to you and the team for your flexibility in arranging for Mum at short notice so she could be discharged from hospital and recover at home. We know we can come back to you if she needs help in the future!
Ian R
Son of Client
We have Power of Attorney for several clients and use Ascot because they are approachable, flexible, reliable and do not have a high turnover of staff. I am able to contact Ascot by phone and email easily and they are very helpful and efficient. The carers are kind, compassionate and trustworthy and our Clients are happy that the care they receive helps them to feel respected and able to live their lives in their own home with the stress taken from them. I would recommend Ascot, they aren't just a business, they genuinely get to know and care for their Clients.
Judy H
Power of Attorney
We would like to put on record the excellent care Ascot Care Ltd have afforded my mother over the years and especially in the last months of her life. Nothing was too much trouble for her well being. All the carers were good and we would like to give a special thank you to mums primary carer who classed mum as a good friend. Thank you for all that you did when caring for Mum.
Marge B
Daughter of Client

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