About Us

Live-in & Visiting Care in Sussex & Surrey

Ascot Care was founded in 2008, with the sole intention of ‘making a difference to people’s lives’. Since then, Ascot Care now employs around 70 staff members and has adhered to it’s ethos. Ascot Care continues to provide high quality, Live-in, Domiciliary & Night Care. Marlene & Randolph Riecker founded Ascot Care together and it has grown organically through word of mouth, over the many years since.

Our Ethos is…

Wellbeing of clients

We aim to promote & prolong independence for as long as possible. Promoting independence is a key element of the care that we provide and it is a core focus of all training undertaken by our staff.

The wellbeing of our clients is of the upmost importance to us and we constantly strive to improve the care that we deliver.

Wellbeing of Care Workers

We encourage our care workers and build them up, value and work in unity with each other in order to make a difference to peoples’ lives.

All team members should feel accepted and supported. Valuing each member of the team equally leads to unity, and it is with unity and team work that we can achieve our goals. Unity is strength.

Who are we?

We have been established since 2008 and provide Live-in Care and Domiciliary Care in Horsham and surrounding areas.

Our team work tirelessly to ensure that each client’s individuality, privacy and dignity are respected at all times. This allows our clients to have a happy and independent life in the comfort of their own home.

Services we provide

Live-in Care

Live-in Care provides flexibility to our clients in the comfort of their own home. Usually a client needs a care worker around the house at various times of day or night to assist or carry out certain tasks that they cannot necessarily do on their own. Our care workers receive the highest quality care in the West Sussex area and this enables them to live a fulfilled life with their care worker. The many benefits of choosing Live-in Care are:

  • Stay living in your own home.
  • Receive the care and support you require to maintain your independence and wellbeing.
  • Quality companionship (available for community interactions and outings).
  • Continuity of care.
  • Choice of your lifestyle.
  • Flexibility of meal times and menus.
  • Security and safety.

With a variety of services to choose from, each client has an individual Care Plan tailored to their specific needs and a Risk Assessment carried out prior to care and support commencing. Clients (and their families or guardians, when appropriate) are encouraged to be actively involved in developing their initial Care Plan and any subsequent adjustments to be made, if client needs change.

Domiciliary Care

Ascot Care provides a range of personal care and support services to many clients in the West Sussex area in their own homes. In addition, Ascot Care is registered with several governing bodies such as the CQC and UKHCA, to ensure our quality of domiciliary care is of the highest standard.


  • Personal care – support with bathing, getting up, going to bed, dressing and undressing, mobility, eating meals, continence.
  • Household assistance with general household cleaning.
  • Accompanied visits – shopping trips, days out and holidays.
  • Escorting – to hospital or other appointments such as GP, dentist, chiropodist, local clubs and church groups.
  • Overnight care.
  • Support after hospital discharge.
  • Respite care – if you are a full-time carer for someone we can look after your loved one for you, allowing you some well deserved rest.
Night Care

Ascot Care are proud to offer a wide range of specialist care services to ensure that we can meet the needs of all of our clients. This enables our clients to live independently in their own home at all times with the help of our dedicated care workers. As well as Live in care services and domiciliary care we can also provide awake night care services.

This is where a carer stays with the client overnight to provide care. The care provided will depend on the individual clients needs, however we can administer for a large variety of care needs. There are many benefits for having awake night care services which include:

Benefits of awake night care services:

  • Allows you to remain at home as oppose to a residential care home.
  • Around the clock support ensuring that there is always a qualified carer near by.
  • Increased Safety and Security.
  • Flexibility of sleeping patterns.
  • Full assistance with any needs throughout the night.


We are regulated by the Care Quality Commission (CQC) to ensure that we meet national care standards for quality and safety. To learn more about the CQC please visit their website.

We met all standards set by the CQC in the last inspection. To see the results please click the ‘see report’ button.

If you would like to know more about Live-In care and Domiciliary Care in Horsham and surrounding areas please contact us.

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